Office and training center
Praha 8 – Karlín
+420 775 013 871
+420 775 011 230
+420 775 012 859
Change managementKata coaching / PDSAAgile management
Project management – tools and techniquesProcess management (BPM)Project financial management
We will solve your quality problem, defects.
Download information about Six Sigma projects in PDF format.
If you have a complex process problem with quality and defects that you need to solve using the DMAIC (Six Sigma) methodology or you need a completely new process designed quickly and expertly (Design For Six Sigma) our Master Black Belts can deliver a bespoke project. We recommend this especially if you do not have internal resources in your company or the problem is very urgent and you need to find a solution quickly based on data and analysis.
The other typical situation is that internal Green Belts and Black Belts do not have the necessary time resources or need to find “confidence” in the Six Sigma methodology and improve.
In projects, we try to work either as a leader, where we take over the whole project in the role of project manager and improve the process together with the team. The other option is that the project has an internal Green Belt / Black Belt and ICG we provide maximum support to the project delivery through coaching. We always try to focus on:
Collecting the voice of the customer and defining the optimal process output.
We understand the current processes and identify opportunities for improvement.
We will perform a detailed analysis of the causes of the problem and confirm them.
We will suggest process improvements and ensure their adoption in the organization.
Confirm process improvements and set process control rules.
35% Increase in daily productivity of contracts processed per person from 34 to 47 contracts.
Impact: reduction in contract backlogs that caused late responses to customers. Impact on NPS and overall acceptance of bids. Impact in sales of CZK 4.4 million.
Where: Backoffice of the Telecommunications Company
53 Ideas were generated and 27 changes implemented within 8 weeks in the Business Sales and Care department.
Impact: the transformation of sales channels involved the implementation of workshops to improve customer access, planning, organisation of work and foster collaboration between teams. Collaboratively generated ideas were better received and implemented.
Where: Business Sales
41% Increasing the throughput of an automotive component supplier's production line.
Impact: too high error rate (scrap, rework) caused the need for 100% internal control and many more costs for repair or additional material. By finding the root causes using the DMAIC methodology, the required throughput increased by 41% after implementation.
Where: Manufacturing - Automotive
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Správný výběr Lean Six Sigma projektu
We offer certified Lean Six Sigma trainings which present trainees with methods of process optimalization, process design and quality of products and services increase.
Intensive online training provides participants with enhanced problem-solving approach.